1. Introduction
Welcome to WowCart (“the App”). At WowCart, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data and information you provide while using the App. By using WowCart, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
2.1. Personal Information: When you register an account or use certain features of WowCart, we may collect personal information, such as your name, email address, phone number, and billing details. We use this information to provide you with a personalised experience on the App and to process transactions.
2.2. Livestream Auction Data: When you participate in livestream auctions on WowCart, we may collect data related to your bids, interactions, and activities during the auctions.
2.3. Listing Information: If you choose to list items for sale on the WowCart marketplace, we may collect information related to the products you offer, such as product descriptions, images, and pricing.
2.4. Device and Usage Information: We may collect information about the device you use to access WowCart, including your IP address, operating system, browser type, and app usage data. This information helps us improve the App’s performance and user experience.
3. How We Use Your Information
3.1. Personalisation: We use the information you provide to personalise your experience on WowCart, including showing you relevant auction listings and marketplace products.
3.2. Transactional Purposes: We use your personal information to process transactions, verify your identity, and complete purchases on the App.
3.3. Communication: We may use your contact information to communicate with you about your account, transactions, updates, and important announcements related to WowCart.
3.4. Improvement of Services: Your usage data helps us analyse App performance, identify areas for improvement, and enhance the features and functionality of WowCart.
4. Information Sharing and Disclosure
4.1. Third-Party Services: We may share your personal information with trusted third-party service providers to facilitate payment processing, shipping, and customer support.
4.2. Legal Obligations: We may disclose your information if required by law or in response to valid legal requests from public authorities, such as law enforcement agencies.
5. Data Security
5.1. Protection Measures: We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or destruction.
5.2. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Choices
6.1. Account Settings: You can review and update your account information within the App’s settings.
7. Children’s Privacy
WowCart is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe your child has provided personal information on WowCart, please contact us immediately.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and services. Any modifications will be effective upon posting the revised Privacy Policy within the App. We encourage you to review this Privacy Policy regularly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information on WowCart, please contact us at info@nowcart.co.uk
By using WowCart, you acknowledge that you have read, understood, and agreed to this Privacy Policy.